Hii, which number did you contact IRCC cause when I contacted them they said they can’t tell if they got the mail, the mail will go to the officer only.I received this e-mail from IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca and I replied to the same email address on July 28. I called IRCC and they confirmed that they have received my reply.
I am still waiting for login credentials.