Hi, After a long wait, my parents finally landed in Canada last month. They applied for PR card at the Toronto Pearson airport. We are waiting for the PR card to be delivered but today we received a message from IRCC that the Photo of my dad is not meeting the specifications.
Question is - Should I be sending the photos of just my Dad or do I need to include my Mom's photos as well?
Where can I check the PR card status online? When I looked as ECAS, it was showing only PR status as Completed.
Thank you!