sometimes they are quick at responding webforms for virtual landing, especially if you have already updated the residential address to Canada before you raise the virtual landing request. If you haven't update the address yet, and judging from the fact that your parents plan to leave soon, I would suggest you ask for PPR extension thru webform, so they can go back to home country as scheduled and submit passport for stamping there. (There is no need to wait for confirmation for PPR extension. Usually they are lenient for several days delay out of the 30 day window.) After stamping they will need to land again within COPR validity, so probably another trip to Canada in the near future. This can be a fallback plan in case virtual landing instructions don't come in before your parents leave Canada.Hi everyone, My parents received the passport request on July7th. They are currently in canada on visitors visa and have return tickets booked for 2nd August. I already raised the webform on 7th July itself stating if they can do the virtual landing. No reply there yet. Tried called the CIC helpline a lot many times;could not get through an agent. Any idea what is the current timeline for getting a reply on the webform. CPC office : missisauga
So basically 2 routes you need to pick from. Wait here until the virtual landing comes in (who knows how long. and you need to seriously push them, call, webform, MP etc) or extend PPR and have passport stamped.