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PR Card Renewal Online 2024

Kamagg

Full Member
Feb 3, 2024
42
4
Hi All – Received my PR renewal card yesterday. Sharing my application story below:
  • Application: Submitted online application on the PR portal in December 2023 as non urgent.
I did not include any residency obligation documents. This was my first time renewing my PR card and I had travelled twice in the last 5 years for a total of 6 weeks outside Canada. I didn’t think it mattered and wasn’t sure if it was required of me to explicitly prove my residency obligation as I thought that the processing agent had access to ports and authority to retrieve entry/exit dates.
  • Did not receive any acknowledgment of receipt of the application. Status still shows as submitted on the Canadian PR Portal.
  • IRCCC Agent – My calls to the IRCC agents were not particularly helpful. The response was that my application is prospective and will be attended. When?, there is no timeline.
At this point I could not link my application to the IRCC portal. Reason being is that all applications start as XR__________________ when submitted.

Once they are opened, the processing agent will remove X and then only you are able to link your application to the IRCC website.

  • I submitted few Webforms highlighting the urgency with my travel schedule. No change was noticed to the status of the application then receiving the automated acknowledgment of the Webform.
My repeated calls to the IRCC agents ended up annoying them as I could sense from their tone.
  • Local MP – With 3 months already passed, I reached out to the local MP for help in March 2024. They reverted in a week that my application is prospective. I further asked their assistance to expedite the application however their response was that no member of the parliament has the authority to expedite the application.
  • Not knowing what was happening with my application was frustrating.
  • Through different forums I came across few email addresses - ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca ( I believe this is specific to Prairies only) and minister@cic.gc.ca
I sent an email highlighting the timeline with my application, and the delay in processing it or even getting a response.
  • Within one week of this email, I got a response from minister@cic.gc.ca that my Card was sent to the card production team.
  • My card was issued on the same day and sent to me.
  • IRCC Linking
    • Generally, international passport have place of birth as City, Province/ State. I have been trying with this combination since the time of submitting the application.
    • During my call with the IRCC agent after my card was processed, I confirmed how the place of birth was added in their system and he confirmed its “ City (Space) Province/State”)
  • With this, I was able to link my application on the IRCC website. Regardless of the card being processed, I think having all applications under the IRCC portal will help in the long run.
Received the new card in the mail yesterday, April 22nd. No updates on the online portal, unable to link via GC Key initially. Happy to answer if there are any questions. Good luck to those who are waiting.
My fiance apply pr card renewal application submitted Oct 16 2023 and the result is December 16 not submitted fully documents regarding borders crossed like that
And then 10 January 2024 again submitted file with all documents and 30 January 2024 the status showing is submitted and 3 days after status showing in processing
And now there is no response about pr card renewal
Please help me we all are very suffering satiutation please guide me please
 

ruchi6464

Star Member
Aug 10, 2018
60
18
34
Toronto
Category........
Submitted pr card renewal application on April 4 th for my dad and for my mom. After couple days I was able to link my dad’s file with gc key. I tried to link my mom’s but couldn’t. Application status on pr portal is still submitted but received PR card in mail today April 26,2024. Still waiting for my dad’s PR card.
 

fireal.jon

Star Member
Aug 23, 2017
126
71
Kelowna, BC
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2242
App. Filed.......
15-08-2017
AOR Received.
15-08-2017
Med's Done....
14-09-2016
Passport Req..
06-11-2017
VISA ISSUED...
23-11-2017
LANDED..........
02-12-2017
Application Submitted: April 3rd
PR Card Delivered: April 26th

Note: I just logged into my portal and the status still says "submitted". I don't think you can always trust what that says.
 

fat0024

Newbie
Mar 5, 2023
5
3
Application Submitted: April 3rd
PR Card Delivered: April 26th

Note: I just logged into my portal and the status still says "submitted". I don't think you can always trust what that says.
Hi there, Checking what is the status of your application when you use the inspect method.

I submitted an application for PR Card Renewal on April 14th. The inspect methods shows the status to be "Completed", but with rejection reason of no primary ID provided. I'm quite certain that I provided the passport copy as primary ID document. Curious if this is a glitch as I never received an email stating that the application has been rejected.


"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [
{
"id": 18,
"rejectionReasonEn": "Primary identification is not provided",
"rejectionReasonFr": "L’identification primaire n’est pas fournie",
"documentTypeId": null,
"createdAt": "2024-04-22 13:53:21.787828",
"updatedAt": "2024-04-22 13:53:21.787828",
"phaseId": 3,
"rejectionDetails": "You have not provided us with a valid Primary Identity Document- please review Guide IMM5445"
}
],
 

fireal.jon

Star Member
Aug 23, 2017
126
71
Kelowna, BC
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2242
App. Filed.......
15-08-2017
AOR Received.
15-08-2017
Med's Done....
14-09-2016
Passport Req..
06-11-2017
VISA ISSUED...
23-11-2017
LANDED..........
02-12-2017
Hi there, Checking what is the status of your application when you use the inspect method.

I submitted an application for PR Card Renewal on April 14th. The inspect methods shows the status to be "Completed", but with rejection reason of no primary ID provided. I'm quite certain that I provided the passport copy as primary ID document. Curious if this is a glitch as I never received an email stating that the application has been rejected.


"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [
{
"id": 18,
"rejectionReasonEn": "Primary identification is not provided",
"rejectionReasonFr": "L’identification primaire n’est pas fournie",
"documentTypeId": null,
"createdAt": "2024-04-22 13:53:21.787828",
"updatedAt": "2024-04-22 13:53:21.787828",
"phaseId": 3,
"rejectionDetails": "You have not provided us with a valid Primary Identity Document- please review Guide IMM5445"
}
],
I tried to do this but cannot find this code at all. Maybe its because I'm using a Mac.. I did install Chrome and followed some instructions, but had no luck. The final step says "Look for status". I spent half an hour looking for code like that to no avail. Sorry!

Update: I think I found it! It was in the "Response" tab.. not mentioned in the instructions I was following.. possibly due to being Chome for Mac.. anyway, here is what I found..

"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [],
"members": [],
"phase": {
"id": 3,
"phaseEn": "Renewal",
"phaseFr": "Renouvellement"
},
 
Last edited:
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jparasu

Full Member
Oct 2, 2016
48
10
Hi there, Checking what is the status of your application when you use the inspect method.

I submitted an application for PR Card Renewal on April 14th. The inspect methods shows the status to be "Completed", but with rejection reason of no primary ID provided. I'm quite certain that I provided the passport copy as primary ID document. Curious if this is a glitch as I never received an email stating that the application has been rejected.


"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [
{
"id": 18,
"rejectionReasonEn": "Primary identification is not provided",
"rejectionReasonFr": "L’identification primaire n’est pas fournie",
"documentTypeId": null,
"createdAt": "2024-04-22 13:53:21.787828",
"updatedAt": "2024-04-22 13:53:21.787828",
"phaseId": 3,
"rejectionDetails": "You have not provided us with a valid Primary Identity Document- please review Guide IMM5445"
}
],
Various folks have reported this, I wouldn't worry unless IRCC reaches out to you.
 
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sarika_sk

Newbie
Apr 19, 2024
3
0
Application Submitted: 4 April 2024
In inspect: Turned to complete on 17 April 2024 (but with rejection, reason-photo)
Card received: 23 April 2024
Didn’t receive any letters from IRCC.
Does the status change in online portal? Its showing only submitted. I can not see any application details or any confirmation number.
 

jparasu

Full Member
Oct 2, 2016
48
10
Does the status change in online portal? Its showing only submitted. I can not see any application details or any confirmation number.
It wouldn't change. If you need the application number, the only way is to call IRCC or if you were able to link the application in GCkey using your UCI.
 

Jeff__

Newbie
Apr 4, 2024
7
1
Hi All – Received my PR renewal card yesterday. Sharing my application story below:
  • Application: Submitted online application on the PR portal in December 2023 as non urgent.
I did not include any residency obligation documents. This was my first time renewing my PR card and I had travelled twice in the last 5 years for a total of 6 weeks outside Canada. I didn’t think it mattered and wasn’t sure if it was required of me to explicitly prove my residency obligation as I thought that the processing agent had access to ports and authority to retrieve entry/exit dates.
  • Did not receive any acknowledgment of receipt of the application. Status still shows as submitted on the Canadian PR Portal.
  • IRCCC Agent – My calls to the IRCC agents were not particularly helpful. The response was that my application is prospective and will be attended. When?, there is no timeline.
At this point I could not link my application to the IRCC portal. Reason being is that all applications start as XR__________________ when submitted.

Once they are opened, the processing agent will remove X and then only you are able to link your application to the IRCC website.

  • I submitted few Webforms highlighting the urgency with my travel schedule. No change was noticed to the status of the application then receiving the automated acknowledgment of the Webform.
My repeated calls to the IRCC agents ended up annoying them as I could sense from their tone.
  • Local MP – With 3 months already passed, I reached out to the local MP for help in March 2024. They reverted in a week that my application is prospective. I further asked their assistance to expedite the application however their response was that no member of the parliament has the authority to expedite the application.
  • Not knowing what was happening with my application was frustrating.
  • Through different forums I came across few email addresses - ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca ( I believe this is specific to Prairies only) and minister@cic.gc.ca
I sent an email highlighting the timeline with my application, and the delay in processing it or even getting a response.
  • Within one week of this email, I got a response from minister@cic.gc.ca that my Card was sent to the card production team.
  • My card was issued on the same day and sent to me.
  • IRCC Linking
    • Generally, international passport have place of birth as City, Province/ State. I have been trying with this combination since the time of submitting the application.
    • During my call with the IRCC agent after my card was processed, I confirmed how the place of birth was added in their system and he confirmed its “ City (Space) Province/State”)
  • With this, I was able to link my application on the IRCC website. Regardless of the card being processed, I think having all applications under the IRCC portal will help in the long run.
Received the new card in the mail yesterday, April 22nd. No updates on the online portal, unable to link via GC Key initially. Happy to answer if there are any questions. Good luck to those who are waiting.
Congrats man! I received my PR card on the same day as yours, I applied on Jan 3rd. I think we are in the hand of the same officer who is super slow dealing with the renewal. My trip was on April 20th, and I had to purchase a different flight for me and my family that wasted me 1500 CAD.
 
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Khy.

Newbie
Apr 29, 2024
7
0
I’ve applied for pr card renewal online but I haven’t received my AOR and it’s been a week already. What can I do about it? When could I receive it?
 

Khy.

Newbie
Apr 29, 2024
7
0
Application Submitted: April 3rd
PR Card Delivered: April 26th

Note: I just logged into my portal and the status still says "submitted". I don't think you can always trust what that says.
Did you received a AOR when you applied online?
 

jparasu

Full Member
Oct 2, 2016
48
10
I’ve applied for pr card renewal online but I haven’t received my AOR and it’s been a week already. What can I do about it? When could I receive it?
I applied online and didn't receive AOR. I have even received my Card already.
 

jparasu

Full Member
Oct 2, 2016
48
10
Adding one more data.

Applicant 1# -
Online Application - March 4th
Inspect turn to complete - March 20th
Physical card delivery - March 27th

Applicant 2#
Online Application - March 15th
Inspect turn to complete - March 28th
Applicant 2#
Online Application - March 15th
Inspect turn to complete - March 28th
Submitted for Urgent processing via webform - April 11th
PR card delivered - April 30th
 

Connectuae

Hero Member
Sep 20, 2018
247
115
UAE
Category........
FSW
Visa Office......
Dubai
PR card renewal timeline-

10 april 2024- Completion of 730 days

12 april 2024 - Filed application non-urgent

24 april 2024- PR portal inspect mode status showed completion but in rejection notes it showed passport pic not according to guidelines.

1 may 2024- PR card received in mail

Thank you so much.