user828 said:
Guys, I have never called CIC Agents, however I need to confirm if they got my IM5476 and corrected my email. I tried to call but here's a maze of dial this, dial that
What is the shortcut to get CS on the phone, like dial the toll free and press 1-1-3? etc
If I recall correctly, I am dialing their toll free number then
as soon as I hear the voice I press 1 (for english),
then when the next voice message starts I press 2 (I think this option is for 'check status of the application")
tehn when the next recorded message starts I press 2 (for sponsorship application)
Then I press 0 as soon as I hear voice to transfer to the agent
To sum up:
after dialing tall free, it will be 1-2-2-0 (and you can press each number as soon as you hear the next step's recorded message start)However, I was never able to get through on monday -wed (thu and Fri are better). On mon-wed when I tried the system would make me go through all steps but then it tells that all lines are busy and please try later and disconnects me.