Application lost by CIC-Please advise
I spoke with CIC call center. My application was received by Syedny CIC on 13of October and R.LAURENDEAU signed and got the application but I am still waiting for AOR. CIC says currently they work on October 19Applications. CIC call representative checked my application in the system and she told me it is not in the system and it may be lost, she advised me to reapply. The problem is that my original PCC is in the application, beside this, it will be very lengthy process to reapply. She told me that CIC call office does not have communication channels with CIC Sydney Office and my only option is to reapply. Is there any way to contact Sydney office and request them to check my application, I am sure they will have it as I sent my application via FedEx registered mail and CIC Sydney received it. Please advise what should I do?
"Please advise what should I do?"
Nothing.
Don't listen to that call centre agent. It is their go-to response to say "maybe it got lost, reapply". They have no idea what they are talking about. Everytime I called the CIC call centre they knew less than the information that is available online.
There are still AORs being issued for Oct 11,12,13 applications every day, just look at the spreadsheet. So this means that they are still working on those applications on a daily basis.
Patience is the word here.
If you didn't receive AOR by, say mid/late December, then I would start to worry.