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Can't access Ecas

mameelynn

Hero Member
Oct 22, 2011
465
17
Category........
Visa Office......
Buffalo... I mean CPP Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
27/02/2012
Doc's Request.
06/06/2012
File Transfer...
03/07/2012
Med's Done....
16/12/2011
Passport Req..
12/12/12
VISA ISSUED...
31/01/2013
LANDED..........
04/2013
I haven't been able to for a few days now. Is it telling all of you "We were not able to identify you using the information you provided. There could be three possible reasons:" ? This is what it tells me so I wanted to know if the rest of you are getting that response. Um hello e-cas I have been logging on for almost a year now... I know the UCI :-X
 

TRM2011

Star Member
Aug 7, 2011
68
6
Category........
Visa Office......
New Delhi
Job Offer........
Pre-Assessed..
App. Filed.......
14-08-2012
AOR Received.
18-09-2012
File Transfer...
10-10-2012
Med's Done....
04-08-2012
Passport Req..
19-11-2012
VISA ISSUED...
04-02-2013
mameelynn said:
I haven't been able to for a few days now. Is it telling all of you "We were not able to identify you using the information you provided. There could be three possible reasons:" ? This is what it tells me so I wanted to know if the rest of you are getting that response. Um hello e-cas I have been logging on for almost a year now... I know the UCI :-X
Yup, I am getting the same response.
 

william coates

Star Member
Aug 30, 2012
104
7
123
Eastyork Toronto
Category........
Visa Office......
Buenos Aires
Job Offer........
Pre-Assessed..
App. Filed.......
08-11-2012
Doc's Request.
02-07-2013
AOR Received.
08-11-2012
File Transfer...
14-01-2013
Med's Done....
15-10-2012
Interview........
waived
Passport Req..
12-2-2013
VISA ISSUED...
25-2-2013
Though it sucks it is a relief to know I am not the only one going through this......They must be redoing the layout or alot of updates...... :)
 

CanadaNow

Star Member
Jan 3, 2013
154
6
Category........
Visa Office......
Nairobi
Job Offer........
Pre-Assessed..
App. Filed.......
05-11-2012
AOR Received.
08-11-2012
File Transfer...
14-01-2013
Med's Request
28-08-2012
Med's Done....
06-12-2012
Interview........
waived
Passport Req..
31-01-2013
VISA ISSUED...
16-04-2013
LANDED..........
07-05-2013
no eCas here :(
 

Belinasha

Star Member
Nov 3, 2011
175
8
Ottawa
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
06-03-2012
Doc's Request.
14-09-2012 - New FBI needed - 120 days to submit - then told disregard request
AOR Received.
N/A
File Transfer...
29-05-2012 to LA
Med's Request
Meds received 29-05-2012; Medical extension received 16-10-2012
Med's Done....
27-10-2011
Interview........
Waived
Passport Req..
02-01-2013 received at LA 08-01-2013 ; Decision Made 1-17-2013
VISA ISSUED...
16-01-2013 sent to wrong address; 13-02-2013 LA replied new COPR sent to correct address; 21-02-2013 COPR arrives in mail at new address
LANDED..........
22-02-2013....FINALLY after almost 1 full year since applying
We can't log into E-cas either, neither could our MP's office using our information to try to access it.
 

Halfmoon

Champion Member
Jul 3, 2012
2,636
45
Toronto
Category........
Visa Office......
Kingston
Job Offer........
Pre-Assessed..
App. Filed.......
20-03-2012
AOR Received.
26-06-2012
File Transfer...
27-06-2012 - Kingston In Process
Med's Done....
27-01-2012
Interview........
waived
Passport Req..
28-01-2013
VISA ISSUED...
11-02-2013
LANDED..........
Valentine's Day
Same here everyone - just tried and got this:

We were not able to identify you using the information you provided. There could be three possible reasons:


....etc etc etc.....
 

cdnmom

Hero Member
Dec 9, 2012
660
13
Category........
Visa Office......
Singapore
Job Offer........
Pre-Assessed..
App. Filed.......
24-12-2012
AOR Received.
12-01-2013
File Transfer...
31-01-2013
Med's Request
27-01-2014
Med's Done....
15-11-2012
Interview........
waived
Passport Req..
27-01-2014
VISA ISSUED...
04-11-2014
It has been that way since at least Friday :(
 

CanadaLeb

Star Member
Jan 26, 2013
60
1
Toronro
Category........
Visa Office......
Cpp-Ottawa/beirut
Job Offer........
Pre-Assessed..
App. Filed.......
1/Nov/2012
Doc's Request.
No...
AOR Received.
15/Jan/2013
File Transfer...
15/Jan/2013
Med's Request
no
Med's Done....
15/oct/2012
Interview........
Waived....
Passport Req..
18-04-2013
VISA ISSUED...
25-05-2013
LANDED..........
09-05-2013
Same Here! Cannot acess my wifes file thru the F000 number and neither My own uci somthing is Wrrong :(
 

jo-macral

Hero Member
Mar 25, 2012
256
1
Thailand
Category........
Visa Office......
Singapore<br />Pain & Suffering: 07-12-2012
Job Offer........
Pre-Assessed..
App. Filed.......
07-12-2012
AOR Received.
21-12-2012
File Transfer...
21-12-2012
Med's Done....
06-11-2012
Interview........
N/A
Passport Req..
26-05-2014<br />Re-med Req...: 26-05-2014<br />Passport Sent.: 30-06-2014<br />Decision Made: 25-07-2014
VISA ISSUED...
06-08-2014
LANDED..........
Tickets booked for September, 2014
Does not work for me either. I would not worry as they will fix the issue.

Whatever you do though, do not contact your VO about the ecas outage, as it is out of their hands, and may delay your application (they can be spiteful from what I have heard from others who send them too many questions).

Just sit back, and wait.. and try every 5 minutes like us. :)
 

CharlizeRai

Hero Member
Apr 1, 2012
359
16
Category........
Visa Office......
Bucharest
Job Offer........
Pre-Assessed..
App. Filed.......
08-08-2012
AOR Received.
06-09-2012
File Transfer...
14-09-2012
Med's Done....
13-04-2012
Interview........
WAIVED :)
Passport Req..
28-01-2013
VISA ISSUED...
6-02-2013
LANDED..........
APRIL 9 :)
UGH. Still nothing!
 

CharlizeRai

Hero Member
Apr 1, 2012
359
16
Category........
Visa Office......
Bucharest
Job Offer........
Pre-Assessed..
App. Filed.......
08-08-2012
AOR Received.
06-09-2012
File Transfer...
14-09-2012
Med's Done....
13-04-2012
Interview........
WAIVED :)
Passport Req..
28-01-2013
VISA ISSUED...
6-02-2013
LANDED..........
APRIL 9 :)
I'm hoping that when they say ecas is usually updated on Tuesdays, it means theyll get around to fixing it :)
 

Nitzan900

Star Member
Sep 25, 2012
190
2
124
Category........
Visa Office......
tel-aviv
Job Offer........
Pre-Assessed..
App. Filed.......
10-04-2012
AOR Received.
02-08-2012
File Transfer...
02-08-2012
Med's Done....
13-03-2012
Interview........
18-11-2012
Passport Req..
28-05-2013
VISA ISSUED...
05-05-2013
LANDED..........
12-05-2013
working fine for me :/
 

CharlizeRai

Hero Member
Apr 1, 2012
359
16
Category........
Visa Office......
Bucharest
Job Offer........
Pre-Assessed..
App. Filed.......
08-08-2012
AOR Received.
06-09-2012
File Transfer...
14-09-2012
Med's Done....
13-04-2012
Interview........
WAIVED :)
Passport Req..
28-01-2013
VISA ISSUED...
6-02-2013
LANDED..........
APRIL 9 :)
WHAT!!! What browser are you using?
 

jo-macral

Hero Member
Mar 25, 2012
256
1
Thailand
Category........
Visa Office......
Singapore<br />Pain & Suffering: 07-12-2012
Job Offer........
Pre-Assessed..
App. Filed.......
07-12-2012
AOR Received.
21-12-2012
File Transfer...
21-12-2012
Med's Done....
06-11-2012
Interview........
N/A
Passport Req..
26-05-2014<br />Re-med Req...: 26-05-2014<br />Passport Sent.: 30-06-2014<br />Decision Made: 25-07-2014
VISA ISSUED...
06-08-2014
LANDED..........
Tickets booked for September, 2014
Neither my my, or my wife's UCI work yet. I do hope they get it fixed soon.