Hi everyone. Unfortunately, I've run into a bit of an issue with my child's passport application. My kid is born in Canada and the paper application was delivered on July 6th (with her birth certificate and pictures). My credit card was charged on July 23rd so I was hoping I would get the passport by the end of this week or after the long weekend.
Yesterday evening our guarantor (wife's relative) called us and said that she got a call to verify details on the application a couple of days ago. Unfortunately, she thought it was not legitimate and asked them for a number to call back - which they provided. The number provided goes to a voice mailbox that seems to belong to 'Passport Canada' but it is currently full and not able to take any new messages.
I guess the guarantor should keep trying and hope some space is freed up in the mailbox eventually? Appreciate any advice.