YES I ALWAYS EMAILED THEM TO REQUEST ABOUT MY HUSBAND CASE,AND EVERYTIME, I WOULD GET A REPLY WITHIN 2DAYS, THOUGH I USUALLY PRAYED ABOUT IT BEFORE DOING IT, AND ONLY TUESDAY, I EMAILED THEM ASKING WHATS GOING ON, AND LO BEHOLD, TODAY I RECIEVED THE GOOD NEWS THAT HIS VISA IS READY ...SO MOVE IN...