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  1. M

    PRTD option is greyed out in pr portal

    I think your Visitor Visa becomes invalid as soon as you receive the COPR. You may need to apply for a PRTD, if the PRTD section is greyed out, create a new account on the portal and you should be able to access the page and apply for an urgent PRTD.
  2. M

    PRTD Portal Submission Button Greyed Out Still

    Thanks for your response! so you mean the PTRD section was available when your friend travelled outside of Canada? Was it on your friend's account or yours?
  3. M

    PR Card/PR Travel Document Tab is Greyed out on the PR Portal

    Hi @Mikita, the PRTD section is greyed out for me on the portal. I saw some people saying that this is because I'm still in Canada and that it should be available once I'm out of Canada. Is that true? Did you experience this and can confirm? How did you proceed to access the PTDR online...
  4. M

    PRTD Portal Submission Button Greyed Out Still

    Hi @lvjiufeng, was this resolved for you? How did you proceed? Also,the PRTD section is greyed out for me on the portal. I saw some people saying that this is because I'm still in Canada and that it should be available once I'm out of Canada. Is that true? Did you experience this and can...
  5. M

    PRTD Application. eCOPR traveling. Please Need Help.

    Hi,the PRTD section is greyed out for me on the portal. I saw some people saying that this is because I'm still in Canada and that it should be available once I'm out of Canada. Is that true? Did anyone experience this and can confirm? Context: I'm received the e-COPR on Oct 13, but my photo is...
  6. M

    Need Help with PRTD

    Hi,the PRTD section is greyed out for me on the portal. I saw some people saying that this is because I'm still in Canada and that it should be available once I'm out of Canada. Is that true? Did anyone experience this and can confirm? Context: I'm received the e-COPR on Oct 13, but my photo is...
  7. M

    PRTD option is greyed out in pr portal

    Hi @PRABHUG , the PRTD section is greyed out for me as well on the portal. I saw some people saying that this is because I'm still in Canada and that it should be available once I'm out of Canada. Is that true? Did you or anyone experience this and can confirm? Context: I'm received the e-COPR...