Hello everyone
Please I need your opinion on this, my express entry profile was created by an agent through their portal on IRCC. At the moment, I do not wish to retain their services anymore, so I asked them to withdraw or delete my profile so I can start all over again by myself. Unfortunately this is the reply they gave me
"Due to technical problems with the IRCC Portal, we aren't able to withdraw Express Entry Profiles from the Express Entry Pool at this time. This problem has been ongoing since July, and we don't have an estimated time when it will be fixed from IRCC. The only way we could remove your profile from the pool is by making it ineligible (which is not ideal, however at this time it's our only way of removing a profile form the pool), by removing/amending information so your profile is no longer eligible to remain in the pool"
These are my questions:
1. How true is it that a profile cannot be withdrawn?
2. If they make me ineligible, can I create another profile without any issues because I think my name and passport number will be the same while creating a new profile
Please I need you guys help and advice.
Thank you
Please I need your opinion on this, my express entry profile was created by an agent through their portal on IRCC. At the moment, I do not wish to retain their services anymore, so I asked them to withdraw or delete my profile so I can start all over again by myself. Unfortunately this is the reply they gave me
"Due to technical problems with the IRCC Portal, we aren't able to withdraw Express Entry Profiles from the Express Entry Pool at this time. This problem has been ongoing since July, and we don't have an estimated time when it will be fixed from IRCC. The only way we could remove your profile from the pool is by making it ineligible (which is not ideal, however at this time it's our only way of removing a profile form the pool), by removing/amending information so your profile is no longer eligible to remain in the pool"
These are my questions:
1. How true is it that a profile cannot be withdrawn?
2. If they make me ineligible, can I create another profile without any issues because I think my name and passport number will be the same while creating a new profile
Please I need you guys help and advice.
Thank you