What does section 12.01 of IRPA means!

[harnav sra]

Myor application was cancelled for incompleteness as follows
Immigration, Refugees and Citizenship Canada (IRCC) has reviewed your application for permanent residence. We have determined that your application does not meet the requirements of a complete application as described in sections 10 and 12.01 of the Immigration and Refugee Protection Regulations. Your application is rejected for being incomplete.
Section 10 I know. What is section 12.01. Kindly help

 

[meetp1005]

Hello everyone,

One of my friends also get the same issue? Any help would be appreciated?
What is the next step? Does he need to start the process from the scratch?

Thank you,