He means the CURRENT refusal letter not anything from before, was there any other information?There hasn't been any refusal before.
It was declared that she was pregnant at the time and she was going to have the baby before traveling because delivery date is far from travel date
Did she apply herself?
Did she link the application and/or was receiving her updates through email?
If you used an agent they probably provided false information or documents because you generally get a chance to respond if they suspect you provided false info this is the "fairness letter".