+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
When u click on underlined status lines will show up
Good luck.
 
When EE first started it was relevant but now it has become random. But usually the lines say
1 app received
2 correspondence sent
3 medical received
4 app in process

There can be lines for documents requested if any.
Hope that helps
 
foreigngirl said:
Thank you, that's helpful. Our has 4 lines, but none of those!

Normally the lines are similarly worded. What does yours say?
 
ECAS - In Progress:

We received your application for permanent residence on August 5, 2015.

We sent you correspondence acknowledging receipt of your application(s) on August 5, 2015.

We started processing your application on August 17, 2015.

We sent you correspondence on August 17, 2015. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required. (Schedule 4 and CELPIP Results)