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WES delay in evaluation

vikaskendre

Newbie
Jul 20, 2019
4
0
WES status, Documents received on : 22/7/2019
After almost 30 days of “Receiving” the documents the status is “Your evaluation is in progress you are not required to do anything at this time”. I sent an email to Wes and this is the reply that I received:

After a review of your documents it has been determined that additional research is required. Your file is currently under review; please continue to check My Account for all current updates.

Should I be worried? What do they mean by “additional research”?