Urgent : Uploaded a wrong document for Work permit extension

[savioceg]

Hi,

I am currently on an open work permit ,dependent on my spouse. my work permit is ending in October 2015 and i have applied for an extension in april this year. today i got a notification saying i need to submit an additional document which was missing. apparently for an open work permit extension they needed an extra 100 dollars payment and they wanted the payment receipt. i had the original payment receipt with the bar code and also a temporary receipt which i took a screen shot of when i made the payment , instead of uploading the original one , i uploaded the temporary receipt by mistake and now i dont have an option to upload another one on top of that.

it also says that if i dont upload a valid document by 15th july 2015, the work permit extension will be refused.

Please advice.


Regards,
Savio

 

[tonero]

Reupload the correct one? Perhaps call CIC?

 

[savioceg]

Yes .
to follow up
i did call them in the morning and they sent me an email with a link where i can upload the document again with the UCI and the application number as reference and i have done that .

Keeping fingers crossed. hope to get the work permit extension approved soon and hope its not delayed .

 

[yll668]

What is the link? Could u show me pls? I am trying to upload an additional documents , but I don't know where should I upload. Thanks a lot.