I applied for Canadian Visitor Visa last month in April 2017. My visa was approved and the application processing was completed on 28th April 2017 by VAC New York. Since then, the application tracker is showing the status of my case as "Application Processing Completed - In Transit to the Applicant from the VAC". Even though the processing completed 20 days back, my passport was never returned. I have emailed and called the VAC and customer support multiple times in last 3 weeks regarding this matter. But they have not answered any of my queries since then even after multiple attempts to reach them. They have not informed me what initiation and investigation if so any they are doing in this case. The return USPS waybill that I included in my the application has been showing “Status Not Available” since last 3 weeks. Meanwhile, I initiated a case with USPS, also reached out to their offices. On investigation, USPS found no record of the package ever delivered to them and they have now closed my case saying they never received the package and that VAC should provide information on whereabouts of my passport. I am very concerned now since my travel to Canada is in 4 days. Also, my passport has my US immigration visa. I have already made non-refundable flight and hotel bookings for Canada. I have further travels planned in next month to my home country. Any feedbacks on the matter is greatly appreciated as it would greatly help me in knowing the next step that I could take to get my passport.