Hi there, I've got an offer from UBC and I was applying through CIC online. My study permit has been approved already, which I can clearly see from my CIC application status. Two or three weeks ago, I got a message from CIC that my passport was requested at that time. I then sent my passport to the visa office in Los Angeles, where I'm now living, and several days later I got my passport returned with a Student Visa on it(I need one coz I use Chinese passport). Everything looked fine but now the problem arose. My friends told me I need a "Letter of Introduction" or something like that and I have to show it to the border official when I arrive at Vancouver Airport, by which I can get my actual study permit, the paper version. But I still haven't got it even if my application in CIC is already approved and closed. I called the visa office in Los Angeles, they said I didn't apply for study permit through them, so they were just responsible for my student visa rather than my study permit, which made some sense though, I did apply through CIC but not through the visa office in LA. I'm so worried now coz I don't know who to contact. Anyone here can help or do you guys have similar experience? Thanks a lot! And one more: If I don't have the letter of introduction, can I still get my study permit? Thanks again!