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Unsure: NOC 2282 vs NOC 2281

B

blivori

Star Member
Jul 21, 2016
144
3
Category........
FSW
AOR Received.
30th April
Med's Done....
18th April
This is the info provided by my HR with relevance to the position:

Mr. XXXX current main responsibilities are mainly related to the SharePoint Operations. Main tasks performed include
  • the administration of the MS Windows Server, MS SQL and MS SharePoint.
  • responsible for the maintenance and support of the MS SharePoint and site creations for the new MS SharePoint.
  • responsible in installing /upgrading and carrying out preventive server and service health checks
  • diagnose and solve any problems and faults which occur in the operation of the hardware and software.
  • responsible for the development and testing of component and to provide component support beyond the first level.
Click to expand...
Would this be NOC 2282 or NOC 2281? I do not do anything related to Network although I would be a technical support officer/system administrator.

These are the NOC duties for reference:

2281 - Computer Network Technician:
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
  • Evaluate and install computer hardware, networking software, operating system software and software applications
  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • Provide problem-solving services to network users
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Implement network traffic and security monitoring software, and optimize server performance
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Conduct tests and perform security and quality controls
  • Control and monitor e-mail use, Web navigation, and installed software
  • Perform shell scripting or other basic scripting tasks
  • May supervise other workers in this group.
2282 - User Support Technician:
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Emulate or reproduce technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group
 
Last edited:
N

nishantvshah

Hero Member
Feb 7, 2017
287
55
blivori said:
This is the info provided by my HR with relevance to the position:


Would this be NOC 2282 or NOC 2281? I do not do anything related to Network although I would be a technical support officer/system administrator.

These are the NOC duties for reference:

2281 - Computer Network Technician:
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
  • Evaluate and install computer hardware, networking software, operating system software and software applications
  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • Provide problem-solving services to network users
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Implement network traffic and security monitoring software, and optimize server performance
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Conduct tests and perform security and quality controls
  • Control and monitor e-mail use, Web navigation, and installed software
  • Perform shell scripting or other basic scripting tasks
  • May supervise other workers in this group.
2282 - User Support Technician:
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Emulate or reproduce technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group
Click to expand...
Hello,

2282 is more of a support role while 2281 is more of a sys admin. Again, its not necessary you do all the roles mentioned in the NOC. The majority of work you do should fall under this role.

Nishant.
 
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