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Unable to check Visa application status with GC Key Login. Are servers down since 2 days?

fhussain1702

Newbie
Aug 7, 2019
2
0
Trying to log in with GC Key login, but after I click login, there is no option of ''Continue" , but only an option of ''Log-Out", are the servers down for IRCC, I'm unable to login since the last 2 days and check my Visa application whether it's approved or not. Please help
 

selvakk

Champion Member
Nov 28, 2018
2,414
529
Trying to log in with GC Key login, but after I click login, there is no option of ''Continue" , but only an option of ''Log-Out", are the servers down for IRCC, I'm unable to login since the last 2 days and check my Visa application whether it's approved or not. Please help
try incognito mode or clear browsing data. GC Key is working and there is no scheduled maintenance.

Remember, you want to access your CIC account which uses GC Key as an authentication method, you need to use this address.

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

Don't use this address. https://clegc-gckey.gc.ca/j/eng/l

This address is the main GC Key site, where you can only reset your password etc. GC Key is a central authentication account which is used by multiple Canadian agencies, you need to go to the respective agencies page and click on sign in with GC Key.
 
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floppydisk

Member
Sep 5, 2019
17
11
Thank you @selvakk, I did not realize this until you clarified the different purpose of the separate links which I was having the same 'No Continue Button' issue. Cheers.!