+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Track your PR card timeline and processing times here

jc94

Hero Member
Mar 14, 2016
830
163
TAHA1111 said:
I don't think so that you need new photos and hope that you will get you pr card soon but better to call cic and ask about your pr card
Their number is

1 888-242-2100
Need to press 2 3 2 and then 0 for iptions
Well good news all this mid-June people are getting their cards! I'll try to remember to call this number tomorrow (thanks) and update.
June 5th, Rainbow bridge, living in TO. Maybe it's just the dire post here, even the TTC aren't delivering passes this month.
 

eski

Hero Member
Sep 16, 2015
285
21
Category........
Visa Office......
Express Entry
NOC Code......
3112
Job Offer........
Pre-Assessed..
App. Filed.......
Jan 20 2016
Doc's Request.
Jan 20 2016
Nomination.....
NA
AOR Received.
Jan 20 2016
IELTS Request
Upfront
File Transfer...
NA
Med's Request
Upfront
Med's Done....
Passed Jan 23 2016
Interview........
Waived
Passport Req..
March 17 2016
VISA ISSUED...
April 13 2016
LANDED..........
April 28 2016
One_Topsy said:
Thats sucks!

They said the photos don't meet the required specification. Landed June 02. Pictures were taken dec 2015 50mmx70mm

Funny thing is my wife and I were both in the application. Used photos from the same photographer and I'm the only one that got the request.
I got the same picture request today. I took the first one to their requested standards. Pls where is the best place for the new pics?walmart?
 

One_Topsy

Champion Member
Sep 12, 2015
2,177
133
Canada
Category........
Visa Office......
Accra
NOC Code......
2281
Job Offer........
Pre-Assessed..
Nomination.....
30-11-2015
eski said:
I got the same picture request today. I took the first one to their requested standards. Pls where is the best place for the new pics?walmart?
I took mine at London drugs.
They give you a checklist that it meets CIC standards
date and time stamp at the back of both photos
provision for your name and DOB
and they tell you to bring it back if CIC rejects it - they will retake it for free and give you a store gift card. Sounds like they know what they're doing to me
 

wildemam

Hero Member
Nov 10, 2015
699
69
GTA
Category........
Job Offer........
Pre-Assessed..
jc94 said:
Well good news all this mid-June people are getting their cards! I'll try to remember to call this number tomorrow (thanks) and update.
June 5th, Rainbow bridge, living in TO. Maybe it's just the dire post here, even the TTC aren't delivering passes this month.
April 30th and no news for me either :D
 

One_Topsy

Champion Member
Sep 12, 2015
2,177
133
Canada
Category........
Visa Office......
Accra
NOC Code......
2281
Job Offer........
Pre-Assessed..
Nomination.....
30-11-2015
wildemam said:
April 30th and no news for me either :D
And you've not heard from them or called them?
 

chechi_298

Star Member
Oct 23, 2013
101
6
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
05-08-2015
Passport Req..
06-10-2015
LANDED..........
12-11-15
wildemam said:
April 30th and no news for me either :D
I literally got off the phone with a CIC rep 2 mins ago. I resubmitted my photos apr 29, and was told that my card was processed and mailed yesterday. Assuming that they go in order, maybe yours is close behind.
 

hviveka

Star Member
Jun 25, 2014
56
4
TAHA1111 said:
I don't think so that you need new photos and hope that you will get you pr card soon but better to call cic and ask about your pr card
Their number is

1 888-242-2100
Need to press 2 3 2 and then 0 for iptions
@TAHA1111, Thanks for the details. I called in immigration and was lucky to get in touch with a really helpful person. I was clarified that for PR card, the application of my wife and mine are treated independently. So, I can expect the card sooner.

Good luck all!
 

jc94

Hero Member
Mar 14, 2016
830
163
Well that's a convoluted menu but 0 at the end seemed to do the trick. They are, as always, experiencing a high call volume. Wait time was listed as 9 minutes, 10 mins later 1 minute, 3 minutes later another 1 minute, you get the idea. Took about 17 mins to get through.

During which time they repeatedly told me things indicating they wouldn't do anything until about after it was due.

Anyways ... after a number of questions they told me it had been sent to a different address (lawyers office) yesterday, apparently.

I'll post when (when!!) it gets there.
 

aniarmhi

Star Member
Jul 17, 2015
142
1
Winnipeg
jimso101 said:
Landed at Emerson,Pembina on 11th June.

Today we received 2 out of 3, hopefully will receive the 3rd card soon :).
After seeing your post, I was heartened - I landed at Emerson on June 12th. I went home at lunchtime to check my mail, and lo - my PR card arrived today. YAY! :)
 

Emak

Member
Jan 28, 2016
19
0
Category........
Visa Office......
NDVO
Job Offer........
Pre-Assessed..
App. Filed.......
08/11/2015
Doc's Request.
12/11/2015
AOR Received.
08/11/2015
Passport Req..
05/03/2016
VISA ISSUED...
11/03/2016
I just got an email request for new photographs :mad:!!!! I am a little confused because the photographs I had submitted were the 50X70mm. My wife hasnt received a request yet. She was part of my application so if her photographs do not meet the same standards does she get an email or will they send the email to me?

Thanks and I guess now I just wait it out....
 

harirajmohan

VIP Member
Mar 3, 2015
6,157
1,663
Category........
Visa Office......
Sydney, NS
Job Offer........
Pre-Assessed..
App. Filed.......
29-May-2015
Doc's Request.
30-Dec-2015 ReminderEmail(PCCs, NewPassport via cse 31-Dec-2015)
Nomination.....
SK 22-Apr-2015
AOR Received.
11-Aug-2015
Med's Request
23-Dec-2015
Med's Done....
20-Jan-2016
Passport Req..
26-May-2016 (BGC In Progress 25-May-2016)
VISA ISSUED...
PP Reached Ottawa:27-May-2016, Received:10-Jun-2016
LANDED..........
PR: 09-Jul-2016, PR Card: 17-Aug-2016
aniarmhi said:
After seeing your post, I was heartened - I landed at Emerson on June 12th. I went home at lunchtime to check my mail, and lo - my PR card arrived today. YAY! :)
Thats great. No headache on sending photos again.
Congrats.
 

89robinm

Star Member
Mar 24, 2015
111
2
Toronto
Category........
Visa Office......
CPC Ottawa
NOC Code......
1274
Job Offer........
Pre-Assessed..
App. Filed.......
12-09-2015
AOR Received.
15-09-2015
Med's Request
Upfront
Med's Done....
20-10-2015 -->Medical received
Interview........
No
Passport Req..
23-02-2016
VISA ISSUED...
March 11- 2016
LANDED..........
March 30 - 2016
My wife landed in Pearson airport, Toronto on May 6th. Still no sign of PR card. :(
 

hegarty147

Hero Member
Apr 22, 2014
270
10
Category........
Visa Office......
Ottawa
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
10/10/2014
AOR Received.
12/02/2015
Med's Request
18-03-2016
Med's Done....
21-03-2016 (RPRF Paid Upfront March 29th)
MySky said:
This is not true. A lot of photo resubmissions, or even perhaps most, are for photos with the new requirement.
I agree the border guard took new photos of me to the new requirements and they still want new ones...a joke
 

One_Topsy

Champion Member
Sep 12, 2015
2,177
133
Canada
Category........
Visa Office......
Accra
NOC Code......
2281
Job Offer........
Pre-Assessed..
Nomination.....
30-11-2015
Emak said:
I just got an email request for new photographs :mad:!!!! I am a little confused because the photographs I had submitted were the 50X70mm. My wife hasnt received a request yet. She was part of my application so if her photographs do not meet the same standards does she get an email or will they send the email to me?

Thanks and I guess now I just wait it out....
Yesterday I said I got the photo request and my wife didnt...Well she got hers today.
Good news is that it seems they are picking up pace with the PR card production so hopefully we won't have to wait too long.
Alot of us have to travel soon :(
 

jc94

Hero Member
Mar 14, 2016
830
163
A reminder that apparently London Drugs are doing a offer where they will re-do it for free if CIC rejects and give you a gift card, I'm sure most of us don't care about the $20 or whatever that's worth but it must show they are pretty confident.

For anyone in Toronto, I'm happy to recommend the place that did a great job with mine (for PR card and for a number of visas).
They seemed very familiar with the updated list, and it's not a booth they actually take a few photos until you are happy and then validate it and everything. It's just off Yonge and Bloor underground.

For those waiting, if it's been over 50 days strongly suggest you call the number and ask the question. If nothing else it'll put your mind at ease and maybe give you a head start if there is an issue.