Anyone on the same boat or has any advice? Landed 12/1, photos request 01/09, photos received 01/11. I call 888 number almost every week, filed a complaint, raised two web requests and received a generic response each time (we forwarded your information to the appropriate department, they will contact you only if they need additional information).
Is there anything else I can do? This is beyond frustrating. Spoke with an agent this morning again, and was told to wait. I don't understand why this is happening. Are they doing background check on me or did they lose my photos/application?