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Hi, I think you can’t if agents used their email address in file then coz they do sent code to create account for tracker. Not sure if u can use different email to create account though.
 
Is it possible to create an account/track application if we use a representative/agent for filing a SuperVisa application? I have UCI and App#
You can try. Just ask the agent to give you the OTP. And then you can track your application

My application was filed by agent, but he used my account to file it. So I have the account access and tracker.