I applied for a study permit and was asked to provide biometrics but unfortunately I miss placed my passport. I had a replacement and emailed my local Canada embassy for passport updates and biometrics extension and I got a reply that my details updated successfully and I should proceed to provide biometrics with my old biometric letter . Fast forward I booked a biometric date to give my biometrics but I received a message from IRCC refusing my study permit because I didn’t give my biometrics. Can I send a webform because they gave me approval to do my biometrics unless the visa officer didn’t notice my request for extension