Hello please help,
So my Father came to canada on a visitor visa in July of 2017. His visa was valid until January 29 2019, and we applied in mid December of 2018 for an extension.
Just 2 days ago, we received a notification from ircc stating that his request has been refused because his visa expired in January of 2018. It also states that he cannot request and is refused for restoration status, and that he must leave immediately. We are shocked andconfused as to why they would refuse him as his visa did not expire until about 2 weeks ago. I have looked at his visa a million times and it is a multi entry temp resident visa that is valid until January 29 2019.
Can anyone help and give us guidance please?? It seems like the officer that reviewed his file made a mistake, but we do not know how to approach this situation.
So my Father came to canada on a visitor visa in July of 2017. His visa was valid until January 29 2019, and we applied in mid December of 2018 for an extension.
Just 2 days ago, we received a notification from ircc stating that his request has been refused because his visa expired in January of 2018. It also states that he cannot request and is refused for restoration status, and that he must leave immediately. We are shocked andconfused as to why they would refuse him as his visa did not expire until about 2 weeks ago. I have looked at his visa a million times and it is a multi entry temp resident visa that is valid until January 29 2019.
Can anyone help and give us guidance please?? It seems like the officer that reviewed his file made a mistake, but we do not know how to approach this situation.