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From ones I have seen, I would say this AI summary is wrong.

I saw no reportable trace as related to a specific response from a request for records from partner agencies (eg foreign law enforcement). It simply means they have no records that correspond to that person - and it is 'clean' (no adverse information), but only with respect to that one check.

But it's not the same as saying that the background check is complete - there may be other agencies, other 'check some stuff is true', other risk evaluation, etc. Most importantly: will still require someone to sign off on that background check.

Or in more logical terms: no reportable trace (or equivalent, or a report that traces found but nothing adverse, etc) might be necessary conditions, but not sufficient.
Thank you for sharing your opinion.

We submitted our application 5 months earlier than the date of 5 years after conviction (based on our lawyer's recommendation). Could this be the reason our case has become stuck or NRT?
 
Thank you for sharing your opinion.

We submitted our application 5 months earlier than the date of 5 years after conviction (based on our lawyer's recommendation). Could this be the reason our case has become stuck or NRT?
I don't know much about criminal rehabilitation. My gut is that yes, it could be, but since you submitted based on your lawyer's recommendation - ask your lawyer.