Spousal application returned. Urgent help please

[faisalshaikh]

Hello,
I submitted my spousal application through the online portal on 19th November 2022 and today I got an email saying there is an update. When I logged in the status of the application says RETURNED.

Two of the submitted documents says incomplete:
1) Offer letter from my employer
2) LOE regarding why I could not file taxes (Again related to the above document)

I have not received any letter from IRCC regarding why the above two documents are incomplete.

Any idea on how do I proceed. Tried calling IRCC but the call is not going through the customer care. Thank you for your help.

 

[Sonalkang18]

hello, i have applied on same date. From where did you apply (which country)?

 

[faisalshaikh]

hello, i have applied on same date. From where did you apply (which country)?

Canada Inland