Social media conversation - translation

[auroradarling]

Any advice how to make a better copy of the screenshots?

This is the message i just received today, i put all our screenshot messages on word doc, 2 scrolled capture picture on each paper but unfortunately they said some of the text msgs are not clear.. they consist of six pages.. and we were charge for $125.


I am awaiting a better copy of the text messages from you as well as a reply from our translator as to when he can complete this.

we will need better copies of the texts messages....some words are not clear..Our translator is actually typing this first to translate and unable to.

According to the translator, the quote is to translate only the readable texts on these the images sent as there is alot that was not clear

 

[k.h.p.]

This sounds like a technical issue with how you've made the screenshots. How have you tried to do so?

 

[auroradarling]

This sounds like a technical issue with how you've made the screenshots. How have you tried to do so?

we just capture them from the laptop.. it's okay now, (i hope) appreciate your reply, thank you!