Congratulations for everybody who got approval!
I got kind of nervous since they seem to be past our received date, so I asked my husband to call, which he reluctantly did (he thought we should wait until next week).
The person on the phone was nice and helpful. My husband confused her because he gave her the "wrong" address, so she couldn't confirm his identity. After a short discussion in which she tried to convince him that he didn't live where he lives, she asked him if he sponsored someone before.
That turned out to be it, she had his old information in the system from back when he sponsored his ex, including old address, old phone number...
The confusion was cleared, she was able to confirm his identity with the old information and she took some time updating his address and phone number before she looked up the process status. It turned out that they have been working on our application since nov 25, and not finished working on it yet. It will take a few more days. The call finished after she gave my husband his client ID, which apparently also dates from back when he sponsored his ex. I thought that was his ex's client ID, so we didn't include it in the application.
We'll wait till next week now before trying again.
