Hi,
I had received an RPRF payment request on May 30, with a standard RPRF request letter. I paid for me and my spouse separately and uploaded the 2 receipts in 2 separate fields that had appeared. I also checked my credit card statement, and confirmed that the payment reached IRCC.
Yesterday, I got an update on MyCIC. Background check was changed to In Progress. As I was about to rejoice, I noticed another status change: We need an additional document from the applicant. I went straight to messages and saw this:
Dear ****************,
Thank you for your interest in Canada.
We have begun processing your application for permanent residence, and in order to make a decision we
require the following information/documents:
************- ****************:
> RPRF: Pay the Right of Permanent Residence fee at
http://www.cic.gc.ca/english/information/fees/index.asp A Copy of your receipt must be received
at this office by: 2016/08/03
Please note that the requested information/documents must be received within 7 days from the date of this
correspondence. Please upload these documents to your MyCIC account.
If we do not receive the information/documents within 7 days, your application will be assessed based on
the information we have on file, meaning your application could be refused as incomplete.
Please note that documents in a language other than English or French must be accompanied by English
or French translations by certified translators. Please provide original documents when requested. Copies
signed by notaries cannot be accepted.
For more information on permanent residence in Canada, please visit our website at:
http://www.cic.gc.ca/english/immigrate/apply.asp.
Thank you again for the interest you have shown in Canada.
Sincerely
Very much puzzled, I clicked on "View Submitted Application" and confirmed that the 2 uploaded receipts are still there with a green status of "Provided", and right under them, a new field: Replacement Needed
RPRF (required)
IRCC was basically asking me to pay the RPRF that I had already paid.
The peculiarities do not end there. I followed the given link (http://www.cic.gc.ca/english/information/fees/index.asp) with intentions to pay again, thinking I would ask for a refund of the first payment. I selected my country, and then the payment type as Express Entry--Right of Permanent Residence Fee. I clicked Get Payment Instructions button. And voila: In the page that opened up, warning message greeted me: Important: Processing fees for programs under Express Entry must be paid through your MyCIC Account. I was confused knowing post-application RPRF payments cannot be done through MyCIC account. The button "Pay my fee online" was still there so I clicked it, and it took me to the login page for MyCIC! Not to the online payment portal!
I logged into MyCIC and started to look for a functionality to make the RPRF payment, but to no avail. Nothing was changed in terms of features, there was simply no option to pay RPRF (post-application).
Now I have these questions in mind:
1- Should I just combine the 2 receipts into 1 PDF, add a letter of explanation in the same PDF as a cover letter, and then upload it to the new field?
2- Should I pay again and then ask for refund for the first payment later on? However, there is the suspicion caused by the warning message: Important: Processing fees for programs under Express Entry must be paid through your MyCIC Account. This simply cannot be done!
I already tried calling them but noone picked up. A CSE would take too long to get a response, I only have 7 days.
So what do you think I should do? And is there anyone else who experienced the same?
Your help is highly appreciated!
I had received an RPRF payment request on May 30, with a standard RPRF request letter. I paid for me and my spouse separately and uploaded the 2 receipts in 2 separate fields that had appeared. I also checked my credit card statement, and confirmed that the payment reached IRCC.
Yesterday, I got an update on MyCIC. Background check was changed to In Progress. As I was about to rejoice, I noticed another status change: We need an additional document from the applicant. I went straight to messages and saw this:
Dear ****************,
Thank you for your interest in Canada.
We have begun processing your application for permanent residence, and in order to make a decision we
require the following information/documents:
************- ****************:
> RPRF: Pay the Right of Permanent Residence fee at
http://www.cic.gc.ca/english/information/fees/index.asp A Copy of your receipt must be received
at this office by: 2016/08/03
Please note that the requested information/documents must be received within 7 days from the date of this
correspondence. Please upload these documents to your MyCIC account.
If we do not receive the information/documents within 7 days, your application will be assessed based on
the information we have on file, meaning your application could be refused as incomplete.
Please note that documents in a language other than English or French must be accompanied by English
or French translations by certified translators. Please provide original documents when requested. Copies
signed by notaries cannot be accepted.
For more information on permanent residence in Canada, please visit our website at:
http://www.cic.gc.ca/english/immigrate/apply.asp.
Thank you again for the interest you have shown in Canada.
Sincerely
Very much puzzled, I clicked on "View Submitted Application" and confirmed that the 2 uploaded receipts are still there with a green status of "Provided", and right under them, a new field: Replacement Needed
RPRF (required)
IRCC was basically asking me to pay the RPRF that I had already paid.
The peculiarities do not end there. I followed the given link (http://www.cic.gc.ca/english/information/fees/index.asp) with intentions to pay again, thinking I would ask for a refund of the first payment. I selected my country, and then the payment type as Express Entry--Right of Permanent Residence Fee. I clicked Get Payment Instructions button. And voila: In the page that opened up, warning message greeted me: Important: Processing fees for programs under Express Entry must be paid through your MyCIC Account. I was confused knowing post-application RPRF payments cannot be done through MyCIC account. The button "Pay my fee online" was still there so I clicked it, and it took me to the login page for MyCIC! Not to the online payment portal!
I logged into MyCIC and started to look for a functionality to make the RPRF payment, but to no avail. Nothing was changed in terms of features, there was simply no option to pay RPRF (post-application).
Now I have these questions in mind:
1- Should I just combine the 2 receipts into 1 PDF, add a letter of explanation in the same PDF as a cover letter, and then upload it to the new field?
2- Should I pay again and then ask for refund for the first payment later on? However, there is the suspicion caused by the warning message: Important: Processing fees for programs under Express Entry must be paid through your MyCIC Account. This simply cannot be done!
I already tried calling them but noone picked up. A CSE would take too long to get a response, I only have 7 days.
So what do you think I should do? And is there anyone else who experienced the same?
Your help is highly appreciated!
