Returned pnp application, pay again or use the same receipt?

[KevinOwO]

Hello, good people,

My PR application was returned due to a missing translated document.

They sent me a letter stating:

'As your application does not meet the requirements of R 10 of the IRPA, it is considered incomplete and is being returned to you along with your processing fee. A copy of your application has not been retained.

IRCC agents told me that I can submit a new application with the same receipt I have and give them a call a few days later so they can attach a note to indicate not to refund the payment. They explained that their refund process is extremely slow, and usually a candidate needs to actively request a refund. This is kind of contradictory to the statement I highlighted in the letter, so I called IRCC four times. Each time, I pretty much got the same response.

I know that similar questions were asked in this forum, but I saw no concrete response. I'd really appreciate your input, particularly if you've experienced similar issues before. How should I proceed? Pay again or use the same receipt in my new application?

Thanks!

 

[JonyQuest]

anyone in the same boat? my application was also returned. on my non EE application I have added the missing documents .However I am unsure if I am required to pay the fees again or can I use the same receipt?

 

[KevinOwO]

Hey there. I paid again. Just be on the safe side

 

[JonyQuest]

were you applying through EE or non EE portal.

 

[KevinOwO]

Non EE

 

[JonyQuest]

I am non express entry and I think they changed the page which provides information on which fee is applicable. I was thinking of choosing the option 'non express entry through paper" even though i am applying non express entry through online portal. is this what you chose?

 

[Miss bee]

anyone in the same boat? my application was also returned. on my non EE application I have added the missing documents .However I am unsure if I am required to pay the fees again or can I use the same receipt?

Just pay fees again for safe side and request refund from portal for other fees you paid . It can take around 2-4 months to get refund.

 

[JonyQuest]

Just pay fees again for safe side and request refund from portal for other fees you paid . It can take around 2-4 months to get refund.

What should i select when determining the amount of fees? It seems to have changed from the last time when i paid my fees
Do I select Non EE applying through mail even though i am applying on non EE portal

 

[Miss bee]

What should i select when determining the amount of fees? It seems to have changed from the last time when i paid my fees
Do I select Non EE applying through mail even though i am applying on non EE portal

Fees$CAN
Your application

Processing fee ($850) and right of permanent residence fee ($515)

1,365.00Your application (without right of permanent residence fee)850.00
Include your spouse or partner

Processing fee ($850) and right of permanent residence fee ($515)

1,365.00Include your spouse or partner (without right of permanent residence fee)850.00Include a dependent child230.00(per child)
Also Biometric fees 85 .

 

[JonyQuest]

Fees$CAN
Your application

Processing fee ($850) and right of permanent residence fee ($515)

1,365.00Your application (without right of permanent residence fee)850.00
Include your spouse or partner

Processing fee ($850) and right of permanent residence fee ($515)

1,365.00Include your spouse or partner (without right of permanent residence fee)850.00Include a dependent child230.00(per child)
Also Biometric fees 85 .

Thank you so much