Returned Application - IMM5476 (Representative)

[Mrayti]

Hello,

My application was returned as incomplete and that the Use of Representative was not complete. I have filled out sections A, B, E completely. What I did not do is write N/A on Application Number (if known) and UCI Number (if known). Is this possibly why it was returned because I can't find any other reason for it to be incomplete. Also, we signed this form digitally, as it allowed us to. (We only signed one form handwritten). I saw in another forum that the representative form requires an actual signature, does anyone know?

The email I received states, "Based on the intake status of the category under which you applied and the date and time of this message, you may still be able to re-submit your application once required information is provided. However, this is subject to change." My question is - the signatures are over 90 days, is it a risk to update IMM5476 and not resign all the forms? My husband doesn't have access to printing/scanning so it has to all be done by mail. (well, he can go to a facility, but it's also a weird paper size and they scan everything really poorly).

The fees have increased since we applied in May - do I leave this as is and they will request further funds or do I have to ask for a refund and pay again the new amount?

Thank you!

ETA: I just notice I used the 05/2025 form when there is a 11/2025 form.

 

[pthinh8000]

You found out the return reason was because you used 05/2025 form? Do I have to write N/A in 'Application Number (if known)' field?

 

[Mrayti]

You found out the return reason was because you used 05/2025 form? Do I have to write N/A in 'Application Number (if known)' field?

No, they never told me the reason. When I logged into the portal, it just showed, "This document is incomplete, please review and update the document." right under the uploaded document. I didn't really know what was wrong because I filled out sections A, B and E as required, but I did not put anything in the "if known" fields in section A. So, I went to the guide on the IRCC to try and do a step by step and it didn't even mention the N/A there but it did mention something about using the most current form. So, when I went to look at my original returned application, the form I used was 05/2025 and there was the new one in 11/2025. So, of course, I downloaded the more recent form and then I checked all the other forms just to be sure before resubmitting (and we re-signed everything because it was more than 90 days of the signature). I don't know if the form date was the reason, but I didn't want to risk having it returned for that next time. The thing is, I downloaded the form directly from the portal, so it's annoying that they want you to use a specific form, yet they don't update the portal. In the end, I wrote N/A on every line on the form that didn't apply to me, including the sections that didn't apply because I am just nervous to have it returned again. Of course, I went through the whole application again as well. My suggestion, err on the side of caution and write N/A on the "if known" lines.

 

[CanGoldDigger]

It should be filled out and signed (handwritten/wet)) by you and your representative. It's hard to tell what was wrong without actually looking at that form.

 

[Mrayti]

It should be filled out and signed by you and your representative. It's hard to tell what was wrong without actually looking at that form.

I'm the representative. We filled Section A, B and E. What we didn't do is write N/A on the "UCI/Application No." if known lines of Section A. Everything else was complete, so I can only assume that's what they meant by incomplete. I wish they were a little less vague. Anyways, I just went and wrote N/A on every other blank line.

 

[CanGoldDigger]

I'm the representative. We filled Section A, B and E. What we didn't do is write N/A on the "UCI/Application No." if known lines of Section A. Everything else was complete, so I can only assume that's what they meant by incomplete. I wish they were a little less vague. Anyways, I just went and wrote N/A on every other blank line.

It's an assumption and not likely a real reason. Did you both sign it (handwritten/wet) ?

 

[Mrayti]

It's an assumption and not likely a real reason. Did you both sign it (handwritten/wet) ?

Yes, it's an assumption for sure, but I can only assume because they didn't specify the reason. We did not hand sign it. The information I found suggested typing was fine for this form when submitted through the portal.

https://www.canada.ca/en/immigratio...ication/application-forms-guides/imm5476.html