Yes, send it to:
Case Processing Pilot – Ottawa
219 Laurier Avenue West, 7th floor, section B
Ottawa, Ontario K1A 1L1
Canada
Apparently CIC did not receive it, so send whatever documents you have to proof that your doc sent
the documents and you did your medicals on time.
There's no reason to argue any longer, write a letter explaining your situation and send
all supporting documents to the address I mentioned above.
Make sure to include emails from CIC and emails you send to CIC in that matter to show that you
showed effort in contacting CIC.
Now - get on it! 8)