RCMP Fingerprinting, need your Kind Advice?

[Agyapal1600110]

Hi I got a draw under Canadian Experience class on August 2020, Summited AOR on October 2020, with spouse not the part of the application, Got biometrics and RCMP request on November completed and submitted everything, recently got a request of RCMP Fingerprint based criminal record check for my wife, she is presently in India. for last few months, she went to one of the accredited company and gave fingerprints they sent it here and RCMP conducted the check and sent document to me saying no criminal record found, my only question is there is no photo on the document is that normal for overseas application, does any one has the same issue, Called CIC and the agent is also not sure about it, Please help