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RCMP background letter sent but no update on website for 2 weeks?

jovixep289

Newbie
Aug 2, 2023
2
0
I have applied for 2 separate applications for my wife and my mom.

Wife: We did the fingerprint through Delta Police (BC), they refused to take any information for citizenship application, they only took the information on drivers license. They sent it to RCMP and RCMP mailed it to our home.
I did not open the letter, sent it via Canada post tracking and it was received by them on July 21 and also included the background letter they sent to us

I don't see any update on the website that they have received it. They mentioned that we need to do this within 30 days and I am concerned if it will cause problem with the application?

Mom: We did the fingerprint 1 week after my wife through the agency and website shows that they have already received it on July 24.

Did I make mistake by not going through agency for my wife?