Hi, all, I applied PRTD for my mother-in-law from their website (https://prson-srpel.apps.cic.gc.ca/en/login) back in the beginning of November 2022. They asked for some additional document and I submitted in November 22, 2022. However the status stay as "Submitted" since then and I'm unable to do anything -- even the "View" button in the page is disabled. Is this normal and should I do anything or contact IRCC for update? Thanks.