Hi,
Has anyone successfully used a POF document from Bank of America for the express entry process.
I got a letter from BOA but it has very few details and they are refusing to add more details unfortunately
The letter from BOA does not include complete contact information like telephone # and email, just a PO box/address. Similarly we don't have any outstanding debts (except minor credit cards for monthly expenses).
Is this a problem? Or is such a letter ok? Should I add some explanation for this in LOE or elsewhere?
Has anyone successfully used a POF document from Bank of America for the express entry process.
I got a letter from BOA but it has very few details and they are refusing to add more details unfortunately

For proof, you must get official letters from any banks or financial institutions where you’re keeping money.
Letter(s) must
- be printed on the financial institution’s letterhead
- include their contact information (address, telephone number and email address)
- include your name
- list outstanding debts such as credit card debts and loans
- include, for each current bank and investment account, the
- account numbers
- date each account was opened
- current balance of each account
- average balance for the past 6 months
The letter from BOA does not include complete contact information like telephone # and email, just a PO box/address. Similarly we don't have any outstanding debts (except minor credit cards for monthly expenses).
Is this a problem? Or is such a letter ok? Should I add some explanation for this in LOE or elsewhere?