I sent my application in on the 19th Oct, 2012 by Xpresspost. In my application package I had a self addressed (return) Xpresspost for them to send my passport back (like they stated on their website).
Application was received on 22nd Oct, 2012 but without any signature
So I snet an email yesterday for application status update and I received this email:
Dear Client,
Your application was approved. Your passport was sent 08 November. Please note that we do not have a tracking number on file. If you did not include a prepaid Canada Post envelope, your passport would have been returned via regular mail.
Sincerely,
Has anyone experienced this? where your Xpresspost envelope is just lost in the system somewhere. I sent Xpresspost because I need my passport back without delays.