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problems with CRA account.... claim CCB benefit

A

Agastya

Hero Member
Nov 29, 2017
225
9
Hi I have a question: I came to Canada as PR in March 2021, and I don't have a job. I was unable to file tax for FY is 2020, as I wasn't here. How will I, then, claim CCB?

I also registered for CRA account through "https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html" through option 2, that is the "Using a CRA user ID and password"... when I login, it asks for my SIN, but then the page says that it cannot process...

Should I create another account using "Using one of our Sign-In Partners".

Please help...

 
C

canuck78

VIP Member
Jun 18, 2017
52,969
12,768
Agastya said:
Hi I have a question: I came to Canada as PR in March 2021, and I don't have a job. I was unable to file tax for FY is 2020, as I wasn't here. How will I, then, claim CCB?

I also registered for CRA account through "https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html" through option 2, that is the "Using a CRA user ID and password"... when I login, it asks for my SIN, but then the page says that it cannot process...

Should I create another account using "Using one of our Sign-In Partners".

Please help...
Click to expand...
You and your spouse will need to prove your international income for the past 2 years to determine the level of CCB you or your spouse is entitled to.
 
Copingwithlife

Copingwithlife

VIP Member
Jul 29, 2018
3,937
1,903
Earth
Agastya said:
Hi I have a question: I came to Canada as PR in March 2021, and I don't have a job. I was unable to file tax for FY is 2020, as I wasn't here. How will I, then, claim CCB?

I also registered for CRA account through "https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html" through option 2, that is the "Using a CRA user ID and password"... when I login, it asks for my SIN, but then the page says that it cannot process...

Should I create another account using "Using one of our Sign-In Partners".

Please help...
Click to expand...
The system will not let you set up a My Account if you have not filed a return for the last two years regardless of how you try to register . You have an Inactive Master File . The system only has very basic rudimentary information on you .
You need to put a request in writing to your assigned Tax Centre in regards to the CCB
Your first tax return must be completed on paper and mailed to a Tax Centre

https://www.canada.ca/en/revenue-agency/corporate/contact-information/tax-services-offices-tax-centres.html
 
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A

Agastya

Hero Member
Nov 29, 2017
225
9
Copingwithlife said:
The system will not let you set up a My Account if you have not filed a return for the last two years regardless of how you try to register . You have an Inactive Master File . The system only has very basic rudimentary information on you .
You need to put a request in writing to your assigned Tax Centre in regards to the CCB
Your first tax return must be completed on paper and mailed to a Tax Centre

https://www.canada.ca/en/revenue-agency/corporate/contact-information/tax-services-offices-tax-centres.html
Click to expand...
So I email or mail to them?
 
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