Pretoria-Police Certificate Israel-HELP

[maya_2010]

Hi Guys,

I am trying to sponsor my spouse from Malawi, his processing office is Pretoria (South Africa). We sent our application with only a Malawi Police Certificate , even though he lived in Israel for 2 years (the Israeli embassy told us they do not issue this document to Non-israelis and my husband was a foreign student in ISrael not a citizen). We included the embassies email with our application as an explanation on why we could not provide a Police Cert.

In August my husband was contacted by the Pretoria office by email with following statement “We wish to advise that your application has been reviewed and the interview waived. The following document is required: Original police certificate for yourself from Israel. Please refer to the following website for information on how to obtain this certificate: http://www.cic.gc.ca/english/information/security/police-cert/mid-east/israel.asp

My husband responded to this email by pointing out that we submitted an explanation on why this wasn’t possible and to please refer to that. We never received an answer so we decided to ask someone in Israel to speak directly to the police officials and inquire about further options. Finally we found out they COULD do it but it would take some time, so we started the process and we were told they would send it directly to Pretoria. A couple weeks ago we contacted the police again to make sure the document was sent and it turns out now they cant find his papers, and they are telling us that they can only send it to another Israeli embassy not to any Canadian office and it will take 3 additional weeks.

CIC gave us a due date of November 4, 2010. My question is, has anyone extended their due date and most important, to which Israel embassy should they send the Police certificate?? Please look at the procedure below and tell me what you understand on where should the document be sent if not to the Canadian Office in Pretoria.
http://www.cic.gc.ca/english/information/security/police-cert/mid-east/israel.asp

How will the Canadian embassy ever receive it if its not sent to Pretoria. Has anyone dealt with a similar scenario?

Thanks guys, I am really stressed at this point and have no idea how to proceed.

 

[waitingintz]

Hi Maya_2010

I've heard of people having trouble with Israel checks but don't know how they got around it... Pretoria seems terrible at communicating so might be worth calling CIC call centre and speaking to someone there. Maybe there's a Canadian High Commission in Israel that can assist? Sorry can't be more helpful

Good luck!

 

[maya_2010]

Thanks Waitingz. I will check around the forum to see how people got around the Israeli checks. Yes Pretoria seems hard about replies.

Thanks for the suggestions,

I just sent you an email also.

 

[PMM]

Hi

Thanks Waitingz. I will check around the forum to see how people got around the Israeli checks. Yes Pretoria seems hard about replies.

Thanks for the suggestions,

I just sent you an email also.

You apply to the nearest Israeli Consulate/Embassy for it and give the Pretoria file no. They will either send it to Pretoria or the Israeli embassy where you applied.

 

[maya_2010]

Thanks PPM.

WE applied directly at the Police Bureau in Israel through a friend and were told they can only send it to an Israeli Embassy/Consulate. The nearest israeli embassy is in Nairobi, however according to them, they dont do Police Certificates, so I am worried that if they receive it, they wont forward it to Pretoria.
I am thinking on having them send it to the Israeli embassy in Canada and it may be easier for me to track and communicate with them, what do you think?

Thanks again