+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
We got reply from IRCC portal today that there are record number of landings (hence PR card delays) and that COPR can be used for any legal neeeds in the meantime. Basically a copy/paste of their previous reply...
I'm a little confused .. Weren't we always were able to use the CoPR for all legal purposes except travel.
 
I tried calling IRCC today - the 888 number. The system said due to high call volume they cannot transfer me to someone to talk to. :( Is there a good time during the day I can call to get through to someone?
 
I'm a little confused .. Weren't we always were able to use the CoPR for all legal purposes except travel.
Yes. They mean that we can use COPR inland to prove PR status for work/study purposes. They think this is all we care about.
 
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I tried calling IRCC today - the 888 number. The system said due to high call volume they cannot transfer me to someone to talk to. :( Is there a good time during the day I can call to get through to someone?
7:59. If you are in queque at 8:00 sharp, when lines open, you have a good chance.
 
Managed to reach them after waiting on the line for almost 40 mins (doesn't matter, just glad I was able to talk to them). The agent - who by the way was really nice and helpful if she had the power to do more - said nothing has moved on my case since the eCoPR was emailed. Looks like it's not touched since that day. It also sounded like their system showed them as if I never uploaded my address and photo on the portal - which is impossible since the PR portal makes us do that while submitting our declaration, in order for us to get the eCoPR.

Not only that, but my email and physical addresses were mixed up and not up-to-date. Add to that, for some reason, they had 5 physical addresses against my name, including my current employer's head office in Canada and a non-Canadian personal address that I moved out of 1.5 years ago. So, it looked like they didn't know yet what my correct address was. I had to clarify which one was my current address, and that it was the same that I had uploaded on the PR portal. Hopefully the agent took care of it during the call, and hope that it helps move the case along by some great quirk of fate. Because that's all my mental faculties can comprehend at this point. :(
 
hey everyone, my PR card application was sent to production on Jan 13th, application still showing submitted at the moment. Anyone has similar timeline and know how long card production takes on average? thanks in advance ;)
 
congrats, do you know when you received the first GU on your PR card application by any chance?
I didn't get any ghost update. But I sent them an email 3 continuous days to process my PR Card Application, with an explanation about my application exceed processing time
 
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Hi All, Need help did anyone here had Outland dependants?
 
I just got a GU on GCKey for PR Card. Nothing has changed. Does this mean anything?
Were you able to link your account on the same date you received ecopr or had to wait? I am unable to link my PR card request so far