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PR card renewal sitting in summited for month now

priya_98

Star Member
Dec 4, 2014
156
13
hi,
my parent pr card renewal application was submitted on march 19, inspect shows "complete since april4 and they still awaiting for their renewed card. is anyone on same boat? as per the processing time, they have reached 60 days processing time limit from the time application submitted.

should web form be generated? if yes, how to initiate it? Please advise.
 

colacat2006

Newbie
May 2, 2024
5
3
I also want to update my case status. On May 23rd, I submit a urgent request, I received my card yesterday on May 30th. I am not sure if this is due to the urgent request or my card was aleady on the way from my original application. Good luck everyone! thanks for the help with the Chrome browser hack!
 

SabyB

Full Member
Mar 1, 2024
25
0
Hello,
I submitted PR Renewal Online on March 31, 2024. While submitting the photo I did not get any error.
Now, on the portal it still says Submitted and the button is greyed out.
When I use the inspect trick on chrome I see the following:

"status": {
"id": 220,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [
{
"id": 23,
"rejectionReasonEn": "Incomplete application",
"rejectionReasonFr": "Demande incomplète",
"documentTypeId": null,
"createdAt": "2024-04-15 13:43:06.686537",
"updatedAt": "2024-04-15 13:43:06.686537",
"phaseId": 3,
"rejectionDetails": "Your photos do not meet the specifications (poor image quality, smiling/teeth showing, shadows, light glare, head not straight to camera) – please review Guide IMM5445."
}

Do I need to call them? Should I send the physical photo copies?
@manjeet20241984 : Hi Just read your thread. I am in the same situation. Inspect trick shows complete and rejection reasons just like you mentioned but I haven't received any email. Did you contact them please let me know. Did you receive any further update? Thanks!