PR Card Renewal - Primary ID Document

[anthony2532]

We're working on PR Card Renewal for my wife. The application was sent back because we submitted a Nexus card as the primary ID document. My wife doesn't have a current passport and we can't find the expired one. Is there any other document we can use? She uses a Nexus card because we live in a border city and she drives across almost every day for work.

 

[armoured]

We're working on PR Card Renewal for my wife. The application was sent back because we submitted a Nexus card as the primary ID document. My wife doesn't have a current passport and we can't find the expired one. Is there any other document we can use? She uses a Nexus card because we live in a border city and she drives across almost every day for work.

No-one can help you if you don't identify what other documents she does have.

Otherwise, you could read what the instructions say are accepted as primary documents.

 

[anthony2532]

She has a Nexus card, which is a travel document use for travel between Canada and the US. She also has Canadian driver's license and Ontario health card.

 

[armoured]

We're working on PR Card Renewal for my wife. The application was sent back because we submitted a Nexus card as the primary ID document. My wife doesn't have a current passport and we can't find the expired one. Is there any other document we can use? She uses a Nexus card because we live in a border city and she drives across almost every day for work.

She has a Nexus card, which is a travel document use for travel between Canada and the US. She also has Canadian driver's license and Ontario health card.

I highly recommend reading the instructions:
https://www.canada.ca/en/immigratio...-renewal-change-gender-identifier.html#5445E4

Where you will see that they will accept "your valid passport or travel document or the passport or travel document you had when you became a permanent resident (if applicable, include the passport page that was stamped when you arrived in Canada and became a permanent resident) or the certificate of identity or travel document issued by the Minister of Immigration, Refugees and Citizenship Canada or a foreign country."
If she can't find the one she had before, and doesn't have a travel document issued by IRCC, she'll have to follow the procedure indicated:
"In exceptional cases, if it is impossible for you to obtain any of the above, you must provide a:

• copy of any identity document issued outside Canada before you came to Canada or
• statutory declaration signed by you attesting to your identity anda statutory declaration also attesting to your identity signed by:
  • a person who knew you before you came to Canada (such as a family member) or
  • an official of an organization representing people from your country of nationality or past residence.

All statutory declarations must be certified by an accredited commissioner of oaths. Provincial laws govern who can act in this position.

If you are submitting a statutory declaration, you must also provide a clear and legible copy of a letter explaining

• that there are exceptional circumstances in your home country,
• what these circumstances are, and
• how they are stopping you from getting any identity documents."

Whether this is preferable to her attempting to renew her passport, up to you.