PR Card Renewal - Online Portal application - Unable to click Submit

[Hardikp9898]

I encountered the same problem today and found a workaround/solution.

• I logged out and logged back in Firefox
• I looked at the 'Document type' drop down list and it now has 'Passport or Other Primary ID Document'. Previously it didn't had it.
• I uploaded my passport in this new 'Passport or Other Primary ID Document' category
• I deleted my previous upload of my passport under a different category
• Still the Submit button was greyed out, so I filled and signed the consent form once again.
• Now, the Submit button was enabled and I was able to submit the application.

So, for users who have uploaded their passport in the old, not so exact, ID categories, they need to upload it in 'Passport or Other Primary ID Document' and the key is to sign the consent form again and then the submit option will be enabled.

Thank you.
For me, below are the documents I had to select before opening the submit option.
Form IMM 5444: Keep no gaps between the Address, Work and Study period.
Exp:- First job starts on 2021/Oct/1 to 2022/Dec/25 at AAA. The second job should be 2from 022/Dec/25 to 2025/11/20 at BBB.

PR Card (front and back):- First and Last copy of PR card
Proof of Residency in Canada:- Assessment of last year and employment letter.
Identity Document (driver's licence, etc.):- Diving License Full copy
Passport or Other Primary ID Document:- Passport

Now, finally, I can submit the document.