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PR Card Photo Resubmission 2022 Timeline

Duke1980

Full Member
Aug 25, 2020
21
5
I tried calling IRCC at +1 888 242 2100 multiple times but it never goes through and in the end it says we are unable to transfer you to the agent due to high call volumes even if it is at 8am. Are there particular options and times which I should try?
My photo was received on 24th Sept 2022 but no updates from IRCC and nothing on my CIC account either. Is anyone else facing the same delays for September photo resubmission cases?
 

JMK13

Newbie
Jan 29, 2023
5
1
I tried calling IRCC at +1 888 242 2100 multiple times but it never goes through and in the end it says we are unable to transfer you to the agent due to high call volumes even if it is at 8am. Are there particular options and times which I should try?
My photo was received on 24th Sept 2022 but no updates from IRCC and nothing on my CIC account either. Is anyone else facing the same delays for September photo resubmission cases?
Same here, September 20th
 

Sahoby

Star Member
Aug 31, 2020
82
26
I just called them today (Jan 30) , the agent told me that they're working on photo retakes received before Oct 11.
The agent told me based on the notes he could see, that they actually opened my envolope but couldn't tell me exactly when it was opened. So I guess I'll just wait until they work on the photo retakes for 4th week of October.
 

Duke1980

Full Member
Aug 25, 2020
21
5
I just called them today (Jan 30) , the agent told me that they're working on photo retakes received before Oct 11.
The agent told me based on the notes he could see, that they actually opened my envolope but couldn't tell me exactly when it was opened. So I guess I'll just wait until they work on the photo retakes for 4th week of October.
How did you get through them mate? What options did you choose on the IVR and are there any specific times you found it to be useful while contacting them? I know it could just be a luck but any information would be helpful
 

Sahoby

Star Member
Aug 31, 2020
82
26
How did you get through them mate? What options did you choose on the IVR and are there any specific times you found it to be useful while contacting them? I know it could just be a luck but any information would be helpful
Sorry I really don’t remember what options I clicked, it was something to do with checking a current application, I think the first option is one.
That being said, I tried to call them many times without success but this time I got through.
 

Jayypw

Newbie
Jan 31, 2023
6
6
Here is my timeline:

Photo resubmission received at Sydney, NS: October 11th 2022

Ghost update: January 23rd, 2023 - I am assuming this is when the envelope was opened.

PR Card approved and mailed: January 31st, 2023 (Today)

Waiting to receive card in mail.
 

ndse2

Hero Member
Jul 15, 2019
325
125
Here is my timeline:

Photo resubmission received at Sydney, NS: October 11th 2022

Ghost update: January 23rd, 2023 - I am assuming this is when the envelope was opened.

PR Card approved and mailed: January 31st, 2023 (Today)

Waiting to receive card in mail.
Hi congratulations!
Would you inform when did they receive your resubmitted photos ? And
What is a ghost update ? Where is it received and what exactly it reads ?
Thanks
 

ndse2

Hero Member
Jul 15, 2019
325
125
Hi congratulations!
Would you inform when did they receive your resubmitted photos ? And
What is a ghost update ? Where is it received and what exactly it reads ?
Thanks
And what was the address where your mailed the pictures ? Tnx
 

Jayypw

Newbie
Jan 31, 2023
6
6
Hi congratulations!
Would you inform when did they receive your resubmitted photos ? And
What is a ghost update ? Where is it received and what exactly it reads ?
Thanks
Photos were delivered October 11th. On January 23rd when I signed in the current status said: “Application/Profile Updated”. This disappears and changes to “submitted” when I sign in again with no new updates. Hence “Ghost Update”. But it supposedly means someone looked at your file or something changed.
https://gooallen.medium.com/whats-ghost-update-on-ircc-express-entry-pr-421c68685a76
 

thebigdaddy

Full Member
Nov 24, 2020
49
33
Here is my timeline:

Photo resubmission received at Sydney, NS: October 11th 2022

Ghost update: January 23rd, 2023 - I am assuming this is when the envelope was opened.

PR Card approved and mailed: January 31st, 2023 (Today)

Waiting to receive card in mail.
Thanks for sharing.

I just logged in and saw a ghost update.

The photo was resubmitted on the 2nd of November, 2022.

Did you receive a notification that the application was approved and mailed, in your secure account?
 

Jayypw

Newbie
Jan 31, 2023
6
6
Thanks for sharing.

I just logged in and saw a ghost update.

The photo was resubmitted on the 2nd of November, 2022.

Did you receive a notification that the application was approved and mailed, in your secure account?
No email or anything. But when I logged in today, the status changed to application/profile updated. When you click into that it says the application has been approved and the PR card has been mailed - a long with showing your PR card number. When you sign in again, the current status officially changes to approved.
 
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