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PR Card Photo Rejection: Head Size Issues

danhass

Hero Member
Sep 21, 2010
348
8
US
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
2009
VISA ISSUED...
2012
Guys just wanted to have clarification regarding photo specification. A lot of PR Card photos are getting rejected. I plan to land, apply for PR card and then leave after a few days so I don't want the hassle of having my PR photos rejected. I've done some searching on this forum and have come up with these details:

Besides the passport size photos (which are much larger, I'm not going to talk about those here), the standard photo "frame size" is 35mm by 45mm (1 3/8" to 1 3/4"). However there are three variations of head size for this frame size:


- When I applied for FSW app to VO the very first time, I used these specs:
http://www.cic.gc.ca/english/information/applications/guides/EG7A.asp

This page has a problem. The text says the head size should be between 25 mm and 35 mm (1” and 1 3/8”). But the photo illustration has a marking of head size between 25mm and 30mm (1" and 1 1/5")


- When we get PPR, we have to submit passport with photos that have visa photo specs:
http://www.cic.gc.ca/english/information/applications/photospecs.asp

Here the head size is between 31mm and 36mm (1 1/4" to 1 7/16")

(Correction, thanks to zulkfal: Buffalo VO doesn't request these specs; they request the PR Card specs ... so your VO may also have a different requirement depending upon what you get in PPR)


- Finally, when we land, we're supposed to use following specs for PR card photos (to give to the immigration officer):
http://www.cic.gc.ca/english/information/applications/guides/5445EB.asp

Here the head size is between 25mm and 30mm (1" and 1 1/5"). Same as in the photo illustration for FSW Appendix A (the first case above)


Seniors, members, correct me if I'm wrong and feel free to comment!

P.S.: photos could still be rejected for other reasons (smiling/frowning, tilted head, not clear, etc etc, but I guess those are easier to handle)
 

zulkfal

Hero Member
Sep 28, 2009
859
52
Toronto
Category........
Visa Office......
Buffalo
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
05/10/2009
Doc's Request.
15/12/2009
Nomination.....
N/A
AOR Received.
06/05/2010
IELTS Request
Submitted with Doc's
File Transfer...
22/12/2009
Med's Request
04/05/2011 (Dated: 24/04/2011)
Med's Done....
09/05/2011
Interview........
Waived
Passport Req..
08/07/2011
VISA ISSUED...
25/07/2011
LANDED..........
07-08-2011
The spec for photos required at time of PPR are used for PR card, PR card application is attached with CPR. Buffalo provided me following spec for pictures with PPR

http://www.cic.gc.ca/english/information/applications/guides/5445EB.asp
 

danhass

Hero Member
Sep 21, 2010
348
8
US
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
2009
VISA ISSUED...
2012
Thanks zulkfal,

That makes it even easier since now the PPR photo specs are the same as PR Card specs
 

zulkfal

Hero Member
Sep 28, 2009
859
52
Toronto
Category........
Visa Office......
Buffalo
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
05/10/2009
Doc's Request.
15/12/2009
Nomination.....
N/A
AOR Received.
06/05/2010
IELTS Request
Submitted with Doc's
File Transfer...
22/12/2009
Med's Request
04/05/2011 (Dated: 24/04/2011)
Med's Done....
09/05/2011
Interview........
Waived
Passport Req..
08/07/2011
VISA ISSUED...
25/07/2011
LANDED..........
07-08-2011
yes, I visited a photographer, he had a software which helped him to resize the picture (face, dimension etc) according to requirement.
 

jang

Star Member
Jan 25, 2010
72
2
Category........
Visa Office......
LA
Job Offer........
Pre-Assessed..
App. Filed.......
21-10-2009
Doc's Request.
22-01-2010
AOR Received.
28-06-2010
File Transfer...
28-07-2010
Med's Request
20-08-2010
Med's Done....
02-09-2010
Do any of you have the contact phone numbers of outside Canada office to inquire about PR card delays because of photo issues?
 

vonster

Star Member
Jan 5, 2010
138
1
Can someone who has gone through this advise the process? what happens? do they send you a letter?
Do you have to submit new photos in person?
Do you mail it?

How long after you resent the new photos do you get the PR Card in the mail?
Thanks.
 

PMM

VIP Member
Jun 30, 2005
25,494
1,948
Hi

jang said:
Do any of you have the contact phone numbers of outside Canada office to inquire about PR card delays because of photo issues?
The following phone no. MAY work to contact Immigration from outside Canada. I haven't tested it though.

+1 613 944 4000 (for an agent: options 1,2,1,2,1 ... then 0 to skip the message)