I am under same situation ,,, i landed in toronto on 13th september.
Now i am in kuwait and when calling 1-888-242-2100 ( call center ) , there is no response. I mean i could not get connected to this canadian land line number.
Now when dialing this number from outside canada , should i put some other code in begining? I have a feeling that this number is leading me somewhere in US.
I am also trying to make a call from US but no response... I tried google number, phone card everything, still no response. Has anyone tried to call 1-888-242-2100 from US or another country.
Those who are not able to call CIC from abroad, please try this number 1-613-944-4000. It works, i did check the status of my card, it's a problem with photographs.