I submitted my application for my first PR card in June 7th, and up till now the application's status is still set to "submitted" - i don't have an application number and I tried contacting the IRCC to no avail. What puzzles me is the processing time is set to 28 days. Does the processing time start when the application is submitted? or when they start looking at it? and if so, is there any way to gauge when they might actually start processing it?