Under new policy in Feb 11, 2013, I need to apply police certificate by myself (used to the Canada embassy in Caracas find record for us), I was told the certificate would be ready after 5 working days, but when I went to there, I was told to come another day, and today I still waiting... have spent one week to register online, and then one week to wait, now it is the third week already, still waiting.... I am so worried that when I can get it!? Why they work so slow! Any one has this experience? Pleas share, I will very appreciate!