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Sparkling said:
Hello, does anyone know if the call center operates 24/7? If not, what is the latest time they take calls? And can my spouse call on my behalf and follow up? Thank you!

The timings are 0800 to 1800 hours Montreal time and they would not discuss your case file with your spouse unless s/he has been added to your file as a representative and you have authorized CIC to disclose information to her/him.

This is quite similar to obtaining the consent from your spouse while applying for GCMS notes although you are the principal applicant.
 
Sparkling said:
Hello, does anyone know if the call center operates 24/7? If not, what is the latest time they take calls? And can my spouse call on my behalf and follow up? Thank you!
i think they only can answer between 7am-5pm...no your spouse cant cal on behalf of you.the principle applicant only call and ask .
 
neil_talati09 said:
This wait is killing me. Got DM on 26 the may, I wish we all get ppr soon...

Got DM on the 26th too! And no PPR email. Some others who got DM on the 26th received their PPR emails on the same day or the day after. And us.... I think we're forgotten! Weekend is here and we need to endure additional 2 days of waiting, obviously they're not working on weekends!

So frustrating!!!
 
astasi said:
The timings are 0800 to 1800 hours Montreal time and they would not discuss your case file with your spouse unless s/he has been added to your file as a representative and you have authorized CIC to disclose information to her/him.

This is quite similar to obtaining the consent from your spouse while applying for GCMS notes although you are the principal applicant.

gopsgrg said:
i think they only can answer between 7am-5pm...no your spouse cant cal on behalf of you.the principle applicant only call and ask .

Thank you guys! I will call on Monday then.
 
Sparkling said:
Got DM on the 26th too! And no PPR email. Some others who got DM on the 26th received their PPR emails on the same day or the day after. And us.... I think we're forgotten! Weekend is here and we need to endure additional 2 days of waiting, obviously they're not working on weekends!

So frustrating!!!
Hi Sparkling, I found some threads in the forum said they received PPR even on Saturday evening (around 9:00). I think you will get it soon enough. Best wishes/good luck to you and all who's still waiting.
 
@Gildeh and randyOrton
Did u hear anything from CIC...I think we 3 are left now
 
Hello Everybody

I send my Passport yesterday Do you know after how many days they will send me back my Passport ? :P :D ;)
 
Niz11 said:
hey guys, I got DM on may 20, now it's over a week I havent receieved my ppr, normally people get ppr on the next day they get DM, any one know what happened? could it be rejected? I am so worried!!!

I have the same DM date as yours......we should be OK if we didn't receive any rejection letter.... God bless next week.....
 
gennyquan said:
Hi Sparkling, I found some threads in the forum said they received PPR even on Saturday evening (around 9:00). I think you will get it soon enough. Best wishes/good luck to you and all who's still waiting.

Thanks gennyquan! Fingers crossed, I will get the email if not this weekend, hopefully next week. Thanks for lifting our spirit! It makes the waiting a bit bearable!
 
@Sparkling, MANDYG

Could you please share what is the phrase about DM inside your e-case? Does it look like?

4. A decision has been made on your application. The office will contact you concerning this decision.

Thanks.
 
natasha87 said:
@ Sparkling, MANDYG

Could you please share what is the phrase about DM inside your e-case? Does it look like?

Thanks.
everyone who got dm ecas status looks as you mentioned above..